Branch Director
Employment term: Permanent
Category: Management
Job type: Full Time
Location: Yerevan
Job description:
The branch director is a key point responsible for managing the day-to-day operations of the restaurant. Performs everyday planning, provides material resources, property maintenance organization and gives solutions to current issues in a timely manner.
Job responsibilities
- Plans, organizes and supervises the work of the restaurant, organizes the cooperation of all the structural units of the restaurant,
- Responsible for the performance of a quality work of all the structural units of the branch,
- Supervises service staff, monitors maintenance of service standards as well as quality of work performed by the overall staff,
- Monitors managers’ response to customer complaints and suggestions,
- Organizes daily meetings with the Chef cook, managers and service staff to discuss issues and suggestions that arose the previous day,
- Gives instructions for the day, as well as on work and division of staff, performs planning on daily basis,
- Participates in the selection of service, cleaning and maintenance personnel, organizes their training, performs division of labor,
- Analyzes feedback from restaurant customers, analyzes complaints, wishes, suggestions, eliminates restaurant performance deficiencies and offers solutions in collaboration with the service director
- Monitors the availability of necessary material resources in the branch,
- Controls the cash flow of the restaurant,
- Provides a daily report to the Service Director on the restaurant’s condition, costs, and problems.
Required qualifications
- Higher Education
- Management experience: at least 4 years
- Ability to lead a team
- Consistency in work
- Excellent ability to plan
Interested candidates can apply for this position by submitting their CV and cover letter to [email protected] mail address with a note of “Branch Director” in the subject line.
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