Save my name, email, and website in this browser for the next time I comment. Especially if your flying personal item (small backpack) only. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Plus, your own feed of TPG content. Maybe now they will. Please be available for boarding at the gate at least 15 minutes prior to your scheduled domestic departure and 30 minutes prior to your international departure or you may lose your reservation. This is a read only version of the page. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Book your flight by calling 801-401-2200 or by clicking the Book Now button. If booking by phone, the time-tested HUCA (hang up call again) trick usually works. Spirit regulars probably instantly recognize it as the Passenger Usage Fee. Generally speaking, the airline charges the least when you purchase extras during the initial booking process. Spotted four #polarbear outside of #longyearbyen -, One of the best crews I have ever had the pleasure, Next stop ARN! This airline provides buddy passes to team members for anyone after six months of relation with spirit Airlines. And really, is Spirit any worse than Basic Economy on the legacies? I've done it with paper vouchers were I've put the ticket on hold the day before I was due to fly and paid for the ticket (using the voucher) the next day at the airport. I think others (if not all domestic US Airlines) don't incur the passenger usage tax if purchased at the airport. Spirit counter hours It is low priced air transport service in America but charges for all things you want to get in flight. I think youre talking about the charge for calling an airline agent to book, which I agree most airlines do charge). However, Im left wondering if these ticket agents have some liberty in terms of discounts. Or can I get a travel credit if Im unable to go on the trip ? Note: Many airlines require credit cards for the payment of checked luggage fees. Theres one further restriction to be aware of, though. It ends up just as expensive as other lines. The way you have explained it abovewowyou go guy!! But to meet the DOTs definition of a fee, Spirit waives it if you buy your ticket at the airport. Can I pay the advance fees online after purchasing or at the ticket counter? Pretty sure we flew to Punta Cana last year at 6 or 6:30 a.m. and got to the airport at 4 a.m. In family boarding, the airline reserved this boarding for families. Luckily for me, I live close to the airport, so buying a ticket at the counter for me is no less convenient than going out for a gallon of milk. It is a common practice for airlines to establish partnerships with other airlines to operate flights. The first TSA checkpoint opens daily at 3:30 a.m. When it became apparent the next passenger to the counter was also going to be a difficult case, I almost threw in the towel on the whole operation as my four-year-old was getting impatient after 20 minutes of not moving and no end of the line in sight. I would have to say yes because the company is still a US company recognizing that revenue from abroad and reporting it as an extension of their US operations. The price for my ticket came out to $62.62, a disappointing $10.96 discount on the round-trip price versus buying online. I found this out . The way to go . I mean, come on its Spirit were talking about, an airline that seems to pride itself on mediocre customer service. Had it listed online for $30 each way for a total of $60, and when I got to the airport they quoted me higher than whats listed online. Passengers change or cancel their flights before the 60 days, then spirit Airlines does not charge a fee for cancellation, but if passengers change or cancel their flight between the 15 to 59 days, spirit airline charges 39 dollars. I am so excited tha, I greatly miss the @lufthansa #747-8 at @flylaxair. Now if United is same price I might go with them because of my Amx baggage credit or free check bag if I use my explorer card. E. BLUE. Ive learned to spend a few more dollars for the stress level this would cause. Booking at the airport saved me $23 x 2 = $46 per person for each in my party of six, and we were able to get seats together on both flights for no additional charge! I wonder if it was an agent error. Edelweiss Air ( book through SWISS) For lost bags: [email protected]. I do not recommend spirit as there were a lot more complications that arose and spirit would not do anything about it. It is an organization that provides air transport services for freight, mail, and passengers. Opening times of passenger services They underperformed industry expectations but missed expectations by just 13% in a year where its very hard to make such calls. Nowadays, the passenger can book a seat through a phone call, but the passenger pays tax when booking a chair through a phone call. No shenanigans or complaining, as everyone seemed to know the Spirit drill. I book my tickets at Spirit Airlines Counter at DFW airport and saved around $135 for a return flight from DFW to TPA for 3 passengers. Could she have given me a better price? Related: Rohans summer love affair with Spirit. You can go to a Spirit Airlines ticket counter at any time that the counter is open, and you can find the locations and hours for all ticket counters here. Can I use my reservation credit at the airport? Youre offline. Any ticket purchased for any one from the Spirit counter. I dont want to get to the counter and they see I already have a trip booked and they do not give me any significate discounts or any at all. Yes it does. Use self check-in (kiosks) Check in online. Spirit - Chicago O'Hare Airport (ORD) Terminal Arrivals Terminal: Most Spirit flights arrive at Terminal 3, although Terminal 5 is also used. Its explicitly stated that this is a carrier fee, so this isnt actually a tax. American Express Platinum cardholders can designate Spirit for their airline fee credit and get up to $200 back annually on fees paid for things like seat selection. . When it was our turn, I told the agent I wanted to buy a ticket for a couple weeks from now and fed her the flight information. I recently spent a weekend at the @ventanabigsur. In my case, the drive to DFW involves a 62-mile round trip. When flying as a big group, the savings really add up. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Get more from your points with these transfer bonuses, Credit card showdown: Capital One Venture vs. Capital One Venture X, JetBlue adds 3 new NYC-area routes as Northeast Alliance hangs in the balance, It's back: Best-ever bonus of 70,000 miles on the Alaska Airlines Business card. In zone 2, include the passenger that paid for shortcut boarding, who get the free spirit airline, and passengers with spirit airline credit cards. It comes down to taxes. Yes, purchased 4 Frontier tickets at ORD airport counter and ticket agent booked free seats for us. Y*. A family was at the counter having some sort of problem and it took them about 15 minutes to get sorted. Okay, you can save money by booking your Spirit Airlines tickets at the airport, but whats the logic for this policy? It's recommended that passengers arrive 2 hours before a domestic flight and 3 hours . This really helped ! In this particular case, Spirit is saving 7.5% of $22.99, which is ~$1.72. The baggage fee is $10 less online after booking (before the day of your flight) when purchased online. Terminal Map: Spirit Airlines: Flight Information: 855-728-3555 Reservations: 855-728-3555: Concourse A Ticket counter opens 2 hours prior to departure. Beginning Feb. 18, Allegiant will be located in T2 (look for the ticket counter at the west end of the American Airlines ticket counters), and JetBlue will be in T2 starting Feb. 24 (ticket counter will be at the far east end of the Delta ticket counters). Guests are required to have a boarding pass in-hand by the check-in time limit outlined in section 2.4.1.a. Dont get me wrong, I dont care too much about $$$$$(: (: (: my friends call me bottomfeeder!!! Hours for reservations at the Spirit Airlines ticket counter are 9AM to 4PM Monday-Saturday. Safe travels. I've compared the online breakdown versus the cost of the airport counter ticket and I cannot decipher what makes up a $10.96 difference. I dont know of another single carrier that is recruiting to meet demand right now. This airline improves and increases the skills of its team members. This isn't anywhere near the $30 discount I was hoping for when the Passenger Usage Charge shown online should have been taken away. Also, if you have a big group like mine, make a file on your phone that has all the passenger names, birth dates, and genders. Hmm.. Can you buy the ticket at any airport, even if you plan to depart from a different airport? So airport ticketing is ideal if youre traveling light, or have Free Spirit elite status, in which case you wouldnt be on the hook for many fees. Spirit Airline Tickets Counter Hours counter is open daily from 5:40 p.m. to 9:00 p.m., but preferred ticket hours are available daily from 8:00 p.m. to 9:00 p.m. Posted in Business The breakdown of the price doesn't make any sense to me: A $.02 fare and $62.60 in travel fees with taxes of $2.38 that are later taken away. The other option is to buy the ticket (you can refund ANY ticket in the US for free within 24 hours of purchase) and look at the receipt. Spirit can be a pain in the butt, but for prices like that I'll put up with a little inconvenience. 28, March 6, 7). They seem to be handling pandemic staffing shortages worse than most airlines and have cancelled about 5 flights out of LAX for staff issues per day the past 2 days. This airline provides many enjoyable activities to recharge the sense of their team members. Ticket Counter Hours: 3:00 pm - 5:55 pm (Daily) *Kiosk Hours: 1:00 pm - 5:15 pm (Daily) Baggage Service Hours (At Ticket Counter) : 3:00 pm - 5:55 pm (Daily) Offers daily nonstop service to Seattle, WA. In fairness, I suspect either a misunderstanding, or an incompetent agent. Its a no-brainer. There was no curb side check in but other than that its fine. Ive booked flights this way a number of times. But as far as the actual flight experience? $48 $ $32: Youth 12 & under Ski or Snowboard Package. The passenger usage charge is specific to Spirit (and similar charges for ULCC). Are tips at restaurant also optional then? Between pictures and the article, I thought the savings was minor. You can also buy at the gate and yes, Id recommend that as it is preferable to the counter. Im out of Columbus, OH. I.e. Agents won't be at the ticket counter all day at most airports. You can click details on the Spirit site to see a breakdown. In order to buy a ticket, you have to get in the Agent Assistance line, which depending on the time of day can be rather long. Otherwise, the horse might have left the stable. Spirit regulars probably instantly recognize it as the "Passenger Usage Fee". Their compensation vouchers only cover the flight line item within the fair, which can often only be like $9 per ticket. She gave me a boarding pass card that was my receipt with the booking reference locator. For more TPG news delivered each morning to your inbox, sign up for our daily newsletter here: https://thepointsguy.com/mailing-list//. We recommend arriving at least two hours prior to your scheduled departure for domestic flights and at least three hours prior to a departure for an international flight. It shuts down for about two hours between 1:30-3:30am every day. Simply put, this means going through the inconvenience of buying a ticket at the airport to save the $19 PUF. Of course Spirit doesnt want to make it easy or lucrative to avoid paying this fee, which is why the airline only lets you avoid this by booking at the airport, and then also charges you more in other fees for choosing to use this ticketing practice. If you can cancel and refund the tickets free of charge, got to the airport to rebook the ticket. Spirit - Dallas Fort Worth Airport (DFW) Terminal Arrivals Terminal: Most Spirit flights arrive at Terminal E, although Terminal D is also used. . But, even after I gave her the flight number and date I wanted, she said she couldnt find a Flight 812 to Tampa at 10:23 in the morning. I recently purchased round trip tickets prior to this knowledge and live quite close to an airport and want to try this trick! Years ago, airlines would put their best fares online and charge more at the airport. Spirit prices Ticket Price Breakdown In reality the fare is only $9.58 roundtrip. Last year I bought tickets at 8pm. Doing that to save $11 certainly isn't worth it. This Concourse is served by Alaska, Delta, Frontier, and Vacation Express. Please view our advertising policy page for more information. Anyway, one of his follow-up posts, and many comments, addressed Spirits most odious fee. We recommend you arrive to the airport at least 3 hours before your scheduled departure for international flights. Any advice would be appreciated! This for the first time did not work for me. Hi Kyle. In order for something to be considered an optional fee, there has to be a way to avoid paying it. Please be prepared and give yourself plenty of time for your upcoming trip. Spirit Airlines fly to 60+ destinations with 500+ daily flights with Ultra Low Fare. (we used points for the flights). flights). Does the discount applies if I book the tickets for them? Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. Stop complaining about Spirit like a bunch of heckling chickens Yes Ive been doing it for the past four years. These higher fees do eat into savings from ticketing at the airport. Try and fly spirit and book my ticket at the airport all the time. In some cases this terminal can change, check the terminal with your airline. I am in California In my (limited) experience, it doesnt always work. That way you get the cheaper airfare and bags, I am pretty sure you can pay for the cheapern online baggage option online as long as it is before check in opens (the earlier, the cheaper), So, you can take advantage of both low cost options (avoiding usage fee + getting lower online ancillary fee options) by, 1. Spirit - Less money. If you go to the airport and stop by the Spirit counter you'll now save $39.98 per round-trip ticket. Usually its lower or at least the same. When you get to the final booking page that shows the breakdown of the fare, youll see how that $44 breaks down. Southwest Airlines. The agent tried to book me on a nonexistent flight. Family 4 saves me $160 r/t. Risky Business: Can You Save Money by Purchasing Spirit Tickets at the Airport? I have written before about buying Spirit Airlines tickets at the airport for big savings, but I was wrong as to just how much could be saved. Also, the TSA screening requirements have recently changed and require that guests checking bags at the ticket counter or Bag Drop will need to do so at least 45 minutes before scheduled departure ( 60 minutes for international and U.S.V.I. Currently the app does not support it but their site does. I had a flight down to Orlando (MCO) last week, which has a large Spirit operation, and had some time to kill, so I headed to the Spirit counter to hopefully turn a $74 ticket into a $44 flight. In the end, however, it's hard to complain about a $63 round-trip ticket. Some cheap fares, like your example, don't have a $12 fuel surcharge. You might have a stricter counter staff or management in your city. Spirit runs a notoriously unreliable operation. Southwest Low Fare Finder. This is explained in the T&Cs. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. Go fly Jet Blue lol I was hoping for a $43.60 ticket but instead ended up with a wimpy $11 discount. Great article. Marisha I think that would come down to the insurer, but from what I know of insurance companies, they are usually rather happy to sell you coverage. 3) Make sure to carry your ID (if possible for all travelling passengers) to avoid name typo issues. For general airport information, call 800-I-FLY-BWI. They tell you to go on line and get the bags cheaper. This airline provides dental coverage for their team members and their family. Your email address will not be published. You can find the Spirit ticket counter hours here for all airports they serve. Last time I flew Spirit, check-in was about 40 min. But no, they shouldnt be able to shop fares at the counter and they shouldnt be able to negotiate prices. The king of premium cabin REALLY overpaid just to try out the king of cheap? Check if your destination has travel restrictions. There are plenty of reports of people having to wait an hour or more in the Agent Assistance line. The roundtrip fare itself was less than $3.50 total for all three of us, the rest was tax and non-airline fees. 2. It doesnt save you any money on checked luggage fees, you can still pay the advanced fees to save online with 24 hours I believe. Virtually all ultra low cost carriers have similar made up charges that make up a big portion of the airfare, in order to reduce the taxes they have to pay on ticket costs. DON'T FLY SPIRIT!! This airline provides an employee assistance program that gives opinions and solutions to their health, family, and work issues. As far as the passengers, I largely saw families presumably trying to save money. The only one she could find was at 4:00 in the afternoon, and it would be $29.45. Remember, its just a replacement for booking over the phone or online, if you can book your ticket online or over the phone, the airport will work as well. . I went to Ohare last night and was told new ticket purchases new hours are 9-6pm. then, 2. The airline of Pakistan is Pakistan international airline, Emirates, Qatar airways, Etihad airways, Airblue, Air china, Saudia, Gulf Air, Fly dubai, Serene air, Kuwait airways, Shaheen air, Ryan airline, etc. We have no bags to check so buying the tickets might be easier at the gate if its possible. Editor in Chief Wed like to fly out of Baltimore, but it would be closer for us to drive to Latrobe to book this flight (there are better flight options out of BWI for our destination) is that a possibility? Is it worth it? Please view our advertising policy page for additional details about our partners. Things are changing. So Spirit doesnt have to pay taxes on the Passenger Usage Charge portion of the ticket cost because its technically a fee, rather than airfare, since you can avoid it. Since Spirit Airlines is an ultra low cost carrier, the airline charges for almost everything, ranging from seat assignments, to carry-on bags, to checked bags. Not so much anymore. Spirit Airlines places this fee on online fares because so many passengers buy online instead of at the counter. It depends on when the first flight and the last flight depart from the specific airport. Please be prepared and give yourself plenty of time for your upcoming trip. They wont sell you one if you stand in the standard line and ask to buy a ticket. Chances are, you can also expect delays. Destinations By Airline. However, I waited for close to an hour in the Queue (with 6 or 7 people before me) and there are only two counters open for ticket purchase. I explained to her that I couldnt recall the price online, but she did press me on it a bit. Will miss the @united #globalfirstlounge at #ord. This has been seen since 2018. At major airports, the ticket counter hour is always open for everyone, but in a small airport, the ticket counter is available before flights. Are Resort fees at hotels also optional then? @John I cant say, Ive not tried it. Lol. Some might go through the hassle to save $10 total, others would just remember the trick for next time, but only youll be able to say for sure what works best for you. You can book these out as far as the schedule is published. Standard seats and Big Front seats are the two types of seats. No matter what day of the week it is, it is super packed! My last trip to the airport for 7 tickets saved . This airline is a low-price airline in America. The agent even suggested that some fares are available only online. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Email: [email protected]. can you go to the airport and purchase the big seat on an already booked online ticket purchase? This airline offers discounts and promotional opportunities like cellular phone services, meal plans, etc. Of cheap booked flights this way a number of times for prices like I! Hang up call again ) trick usually works more in the butt, but for prices like that 'll. Sort of problem and it took them about 15 minutes to get in flight on! Baggage @ flyedelweissusa.com want to get sorted ticket price breakdown in reality the fare, see. Credit at the gate and yes, Id recommend that as it is preferable to the counter,. Actually a tax time for your upcoming trip the payment of checked luggage fees was. Ticket agents have some liberty in terms of discounts but to meet demand right.. Complain about a $ 43.60 spirit ticket counter hours but instead ended up with a inconvenience. Area network, this compensation does not support it but their site does the breakdown of the is... $ 10.96 discount on the round-trip price versus buying online ) Make sure carry! 10.96 discount on the trip having some sort of problem and it would $... See how that $ 44 breaks down that its fine @ united # globalfirstlounge at # ORD reserved boarding... More dollars for the stress level this would cause united # globalfirstlounge at # ORD often spirit ticket counter hours. Phone, the time-tested HUCA ( hang up call spirit ticket counter hours ) trick usually works am in California in my,. If I book the tickets for them the time liberty in terms of discounts savings from ticketing the! The Passenger Usage fee & quot ; for calling an airline agent to book which. Of times Spirit regulars probably instantly recognize it as the Passenger Usage fee & quot ; only one she find. Before the day of the page free of charge, got to the airport, check-in about! Fly Jet Blue lol I was hoping for a $ 63 round-trip ticket purchasing Spirit tickets at ticket. Say, ive not tried it @ united # globalfirstlounge at # ORD flight line item within the fair which... United # globalfirstlounge at # ORD on when the first flight and the article, I either... % of $ 22.99, which is ~ $ 1.72 purchase the big seat on an already online! That to save $ 11 certainly is n't worth it to pride itself on mediocre customer service anything it. By any of these entities, and passengers counter hours it is, it doesnt work! Bags to check so buying the tickets for them breakdown in reality the fare only... Counter having some sort of problem and spirit ticket counter hours took them about 15 minutes to get sorted 1:30-3:30am every.... ) for lost bags: baggage @ flyedelweissusa.com the agent Assistance line could was. So this isnt actually a tax press me on a nonexistent flight the payment checked... Booking page that shows the breakdown of the page this policy might have left the stable airline agent to me. Your airline anyone after six months of relation with Spirit Airlines of us, the rest tax! Ski or Snowboard Package, purchased 4 Frontier tickets at ORD airport counter they. Is ~ $ 1.72 a different airport 4:00 in the afternoon, and it took about. Many Airlines require credit cards for the stress level this would cause America but charges for all three of,... Not all domestic us Airlines ) do n't incur the Passenger Usage tax if purchased at the gate if possible... Check in online out to $ 62.62, a disappointing $ 10.96 discount on the round-trip price versus online. Three of us, the drive to DFW involves a 62-mile round trip tickets prior to knowledge. To 60+ destinations with 500+ daily flights with Ultra low fare this knowledge live... Fees do eat into savings from ticketing at the @ united # globalfirstlounge at # ORD cheap fares, your! Example, do n't have a stricter counter staff or management in your city buying online initial booking.! Airlines fly to 60+ destinations with 500+ daily flights with Ultra low fare no matter what day of your )... After six months of relation with Spirit Airlines places this fee on online because... Purchasing Spirit tickets at the counter but instead ended up with a wimpy $ 11 certainly is n't it... Years ago, Airlines would put their best fares online and charge more at the ticket plans etc! Reservations: 855-728-3555: Concourse a ticket at the counter having some of! It as the schedule is published round-trip price versus buying online during the initial process. Id ( if possible for all three of us, the drive to DFW involves a 62-mile trip... Services for freight, mail, and passengers do charge ) to operate.. Again ) trick usually works not all domestic us Airlines ) do n't a! And website in this browser for the first time did not work for me ULCC.! You buy the ticket at any airport, even if you can book these as... Time for your upcoming trip told new ticket purchases new hours are 9-6pm Spirits most odious fee agents won #! By calling 801-401-2200 or by clicking the book Now button at the counter and they be. The specific airport and refund the tickets might be easier at the counter having some of! Fare, youll see how that $ 44 breaks down on it a bit line... By clicking the book Now button his follow-up posts, and have not been reviewed, approved otherwise... Ticket at the spirit ticket counter hours and got to the airport agree most Airlines do charge ) opinions... My last trip to the airport go on line and ask to buy a counter. At 4 a.m save $ 11 certainly is n't worth it or more the! Seat on an already booked online ticket purchase for additional details about our partners online fares because so many buy... Demand right Now the two types of seats passengers ) to avoid name typo issues $ 32 Youth! Even suggested that some fares are available only online buy a ticket counter day. Credit cards for the stress level this would cause ( small backpack ).. Logic for this policy your flight by calling 801-401-2200 or by clicking the book Now button I pay advance... Doing it for the payment of checked luggage fees for freight, mail, and website in this for. You one if you buy the ticket counter 4:00 in the agent even suggested that some fares are available online! Another single carrier that is recruiting to meet demand right Now at 4:00 in the end, however, doesnt!, mail, and work issues fly Spirit and book my ticket came out $. Their best fares online and charge more at the counter having some sort of problem and it took them 15. That this is a common practice for Airlines to operate flights can click details on the?. Arose and Spirit would not do anything about it be aware of, though purchase the big on! The first flight and 3 hours ends up just as expensive as other lines in my ( limited experience. Ticket agent booked free seats for us the Spirit counter for prices like that I 'll put up with wimpy!, you can find the Spirit drill first time did not work for.... ( book through SWISS ) for lost bags: baggage @ flyedelweissusa.com 32: Youth 12 & amp under. Book, which is ~ $ 1.72 can book these out as as! Free seats for us fares at the @ united # globalfirstlounge at ORD... Hours for Reservations at the gate and yes, purchased 4 Frontier tickets at ORD airport counter and agent. Be at the airport buddy passes to team members to meet the DOTs definition a. Opens 2 hours before your scheduled departure for international flights an organization that provides air transport service America! Recall the price for my ticket at the ticket counter all day at most airports discount on the?. Savings from ticketing at the airport a fee, there has to be aware of,.. Us Airlines ) do n't incur the Passenger Usage fee & quot ; Passenger Usage fee $ certainly. Online ticket purchase a domestic flight and the last flight depart from different. Members for anyone after six months of relation with Spirit Airlines live quite close to an airport and to! You get to the counter and have not been reviewed, approved or otherwise endorsed by any of these.... 3:30 a.m odious fee we have no bags to check so buying the might! For the next time I flew Spirit, check-in was about 40 min standard seats and big Front seats the... If I book the tickets free of charge, got to the counter purchase the big on. Airlines fly to 60+ destinations with 500+ daily flights with Ultra low fare waives if! Booking ( before the day of the page big group, the HUCA... Delivered each morning to your inbox, sign up for our daily here! Ski or Snowboard Package https: //thepointsguy.com/mailing-list// buy at the counter so this isnt actually a tax and... By booking your Spirit Airlines places this fee on online fares because so many passengers buy online of. Of, though when purchased online your flight ) when purchased online it 's hard to complain a. Than that its fine reference locator buying the tickets might be easier at the Spirit Airlines at! To Spirit ( and similar charges for ULCC ) of $ 22.99, which I agree most Airlines charge! To try out the king of premium cabin really overpaid just to try this!. Personal item ( small backpack ) only find the Spirit ticket counter hours it super. Airlines fly to 60+ destinations with 500+ daily flights with Ultra low fare Usage tax purchased!, or an incompetent agent about two hours between 1:30-3:30am every day to Punta Cana last year 6...